Ngati mukufuna makasitomala ochulukirapo, musatsitse mitengo kapena kuwongolera mtundu wazinthu.Izi ndi zomwe zimagwira ntchito bwino.

Sinthani luso lamakasitomala.

Pafupifupi magawo awiri mwa atatu amakasitomala amati angasinthire othandizira ngati apeza chithandizo chabwinoko kapena zokumana nazo kuchokera ku bungwe lina.

Ryan Hollenbeck, wa Verint, yemwe ndi wachiwiri kwa pulezidenti wamalonda padziko lonse, anati: "Kupeza kuti ogula amakopeka mosavuta kuti asinthe malonda ndi opereka chithandizo omwe amapereka makasitomala apamwamba kwambiri akuwonetsa zenizeni zamasiku ano zamalonda ndi kukhulupirika," akutero Verint's Ryan Hollenbeck, wamkulu wachiwiri kwa pulezidenti wa malonda padziko lonse ndi wothandizira wamkulu wa Verint. Customer Experience Program.

Kodi mumapereka chidziwitso chapamwamba?

Koma ndikwabwino kwa inu ngati ndinu bungwe lomwe limapereka chidziwitso chamakasitomala apamwamba.

"Gauntlet ya kasitomala yaponyedwa;makasitomala amafuna kuti athandizidwe mwapadera posinthana ndi bizinesi yawo kapena adzapita ndi bizinesi kwina,” akutero Hollenbeck."Funso tsopano ndilakuti, ma brand amayankha bwanji?"

Kulinganiza zochita

Chofunikira ndikutha kupatsa makasitomala mwayi wokwanira wodzichitira okha komanso thandizo laumwini.

"Mabungwe amayenera kutembenukira ku njira zodzipangira okha kuti athe kuthana ndi kuchuluka kwa voliyumu ndi zofuna, koma ayenera kuonetsetsa kuti akupitiriza kupereka zomwe makasitomala amayembekezera - kuphatikizapo kuthekera kochita ndi munthu pakafunika," akutero Hollenbeck."Njira yawo yolumikizira makasitomala ikuyenera kupatsa mphamvu makasitomala kuti athe kusinthana pakati pa digito ndi njira zina."

Nawa makiyi a kulinganiza.

Utumiki wabwino kwambiri wamunthu

Izi ndi zinthu zisanu zapamwamba zomwe makasitomala amati ndizofunika kwambiri pakuyanjana kwanu.Katswiri wa Service:

• Ikufotokoza momveka bwino yankho kapena yankho.Ichi ndiye chizindikiro chachikulu kuti kampani ndi antchito ake amvera ndikumvetsetsa makasitomala.
• Amavomereza mkhalidwewo ndipo ali wowona mtima poyankhapo.Chisoni nthawi zambiri chimakhudza kuyankha kumalingaliro amakasitomala.Ogwira ntchito amafuna kuzindikira zomwe zikuchitika ndikuvomereza momwe makasitomala amamvera.
• Zimasonyeza changu pothetsa nkhaniyi.Ogwira ntchito akauza makasitomala kuti, “Ndikufuna kuti izi zithetsedwe kwa inu nthawi yomweyo,” amatha kufotokoza mwachangu ngati nkhaniyo ndi yofunika kapena ayi.Imauza makasitomala kuti ndi ofunika kuwasamalira nthawi yomweyo.
• Imapereka masitepe otsatirawa ndi/kapena ndandanda yanthawi.Zinthu zikalephera kuthetsedwa nthawi yomweyo, makasitomala amalimbikitsidwa kungodziwa zomwe zidzachitike kenako ndi liti.
• Amatchulanso zovutazo ndikugwiritsa ntchito mawu a anthu wamba.Dumphani jargon ndi mawu $10.Makasitomala amafuna kumva kuti muli patsamba limodzi ndi iwo.

Njira zabwino zodzithandizira

Kuti mupange mwayi wodzichitira nokha, pangani izi:

• Zosasaka.Tsamba lamtundu umodzi wokwanira-zonse FAQ silikugwiranso ntchito.M'malo mwake, pangani ntchito yofufuzira ndi tsamba losakira pamasamba onse, kapena lowetsani maulalo pa "tsamba losaka la zomwe zili mkati" lomwe silikupitilira kudina kamodzi kuchokera patsamba lanu loyamba.Izi zitha kuthandiza makasitomala kulumphira ku chidziwitso chofunikira kwambiri ku mafunso awo m'malo mopukutira kuti apeze.
• Zochita.Mukufuna kupereka zambiri mumitundu ingapo kuti mukwaniritse zosowa ndi zokonda zosiyanasiyana.Makasitomala ena amaphunzira powonera, kotero makanema a YouTube ndi othandiza.Ena angakonde zithunzi za pa intaneti kapena maphunziro olembedwa kuti athetse mavuto.
• Zogawana.Makasitomala akafufuza zambiri patsamba lanu, tsamba lautumiki kapena pulogalamu - ndipo mwachiyembekezo apeza zomwe apempha - mukufuna kudziwa zambiri kuchokera kwa iwo kuti mutha kupanga bwino chilichonse.Afunseni kuti awone zomwe apeza.Apatseni mwayi woti atumize ndemanga zawo pazochezera zapaintaneti.Izi zimakupatsani mayankho ofunikira, ndipo makasitomala ena omwe angakhale ndi mafunso omwewo adzapeza mwayi wopeza mayankho pawailesi yakanema mwachangu.

Zothandizira: Zosinthidwa kuchokera pa intaneti