Sinthani luso lanu lamakasitomala ndipo mutha kukonza bwino.

Ofufuza adapeza kuti pali chowonadi kumbuyo kwamwambiwu, muyenera kugwiritsa ntchito ndalama kuti mupange ndalama.

Pafupifupi theka lamakasitomala ali okonzeka kulipira zambiri pazogulitsa kapena ntchito ngati atha kudziwa bwino, malinga ndi kafukufuku watsopano wa Sitel.

Tsopano, sitikunena kuti muponye ndalama mwachangu pazovuta zilizonse zamakasitomala.Koma zidzalipira kuyika ndalama pakuwongolera zomwe makasitomala amakumana nazo.

Ganizirani izi: 49% ya makasitomala omwe ali ndi zokumana nazo zabwino ndikutumiza pa intaneti amafuna kuti ena adziwe zomwe adakumana nazo.Kenako abwenzi awo, abale awo ndi otsatira awo azigula ndi wothandizira wamkulu, kafukufuku wa Sitel adapeza.Kupanga zokumana nazo zabwinoko kumawonjezera mawu abwino apakamwa omwe cholinga chake ndi kulimbikitsa malonda.

Udindo womwe ukubwera

Njira imodzi: Wonjezerani kapena yambitsani ntchito yopambana yamakasitomala.

"Thandizani makasitomala kuti apindule kwambiri ndi zomwe akugula kale," atero a Gartner Advisory Director Tom Cosgrove ku Gartner Sales and Marketing Conference 2018.

Utumiki wamakasitomala ndi gawo lokhazikika - lomwe nthawi zonse lidali lofunika kwambiri pakuthana ndi mavuto, kuyankha mafunso ndi kuwunikira zambiri.Makasitomala ochita bwino amatha kuwongolera zochitikazo pogwiritsa ntchito njira yokhazikika.

Njira zabwino kwambiri zochitira bwino

Nazi njira zisanu zomwe ochita bwino amakasitomala (kapena odziwa ntchito omwe amatha kugwira ntchito mwachangu) angasinthire zochitikazo:

1. Yang'anirani thanzi la makasitomala ndi kukhutira.Onani zochitika zamakasitomala kuti mutsimikizire kuti ali ndi zokumana nazo zabwino.Yang'anani kusintha kwa machitidwe ogula ndi kugwirizana.M'maubwenzi abwino, makasitomala ayenera kugula zochulukira komanso/kapena pafupipafupi.Kuphatikiza apo, ayenera kulumikizana ndi mautumiki, kulumikizana pa intaneti komanso kuchita nawo zamasewera.Ngati satero, lumikizanani kuti mumvetse chifukwa chake.

2. Yang'anirani momwe makasitomala akuyendera komanso zomwe amayembekezera.Makasitomala amalowa muubwenzi wamabizinesi ndikuyembekeza zamtundu wazinthu komanso chidwi chomwe angalandire.Amakhalanso ndi zolinga - nthawi zambiri kudzikonza mwanjira ina.Kupambana kwamakasitomala kumatha kuzindikira ziyembekezo ndi zolingazo ndikufunsa pafupipafupi ngati zikukwaniritsidwa komanso ngati zasintha.

3. Nenani mtengo kwa makasitomala.Zochitika zidzawoneka bwino ngati mukumbutsa makasitomala za ubwino wochita bizinesi nanu.Yang'anirani ma metric omwe ali ofunikira kwa iwo - ndalama zosungidwa, kusintha kwabwino, kuchuluka kwa magwiridwe antchito, ndi kukwera kwa malonda, ndi zina zotero - ndikutumiza malipoti a kotala limodzi ndi manambala owongolera awunikira.

4. Perekani chithandizo chabwino kwambiri ndi malangizo.Perekani malangizo kwa makasitomala ndi njira zomwe zinatsimikiziridwa kuti zimagwira ntchito kwa ena pogwiritsa ntchito zinthu zomwezo kapena ntchito zomwe amachita.

5. Aphunzitseni zanzeru zatsopano.Amapereka maphunziro pafupipafupi pazogulitsa ndi ntchito zomwe ali nazo kuti athe kupindula ndi zida zatsopano kapena zosagwiritsidwa ntchito kawirikawiri kapena njira zabwino kwambiri.

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