Ogulitsa abwino ndi akatswiri odziwa bwino ntchito ndiye zinthu zofunika kwambiri pakukhulupirika kwa makasitomala.Nazi njira zisanu zomwe angagwirizane kuti amange.

Ndikofunika kugwirira ntchito limodzi chifukwa kukhulupirika kwamakasitomala kumakhala pamzere tsiku lililonse.Pali zosankha zambiri zomwe zikupezeka mosavuta.Makasitomala amatha kusintha zinthu ndi opereka popanda inu kuzindikira.

Koma sangakopeke mosavuta ndi anthu - akatswiri ogulitsa ndi mautumiki omwe awathandiza mosangalala, akutero Noah Fleming, mlembi wa Evergreen.

Apitiliza kuchita bizinesi ndi anthu omwe amawakonda komanso kuwakhulupirira.

Fleming amapereka njira zisanu izi zopangira kukhulupirika pogwiritsa ntchito gulu pakati pa Sales ndi Service:

1. Khalani wothetsa mavuto

Onetsani makasitomala malingaliro akuti "tabwera kudzathetsa mavuto anu".Njira yabwino: Apatseni makasitomala mayankho abwino akakumana ndi mavuto kapena ali ndi mafunso.

Ngakhale simungayankhe funsolo kapena kukonza vuto nthawi yomweyo, mutha kuchepetsa nkhawa zawo ndikufika pamalingaliro othetsera vutolo komanso liti - bola mufikire ndi malingaliro abwino.

2. Pangani ubale pakati pawo

Mukamapangitsa makasitomala kumva ngati mumawadziwa bwino, amamvanso ngati ali pakati pa bizinesi yanu.

Gwiritsani ntchito mawu oti "ine," "wanga" ndi "ine" polankhula ndi - makamaka powathandiza - kuti adziwe kuti munthu, osati bungwe, ali kumbali yawo.

Mwachitsanzo, “Ndidzasamalira izi,” “Ndikhoza kutero,” “Ndili wokondwa kukuthandizani” ndi “Zikomo chifukwa chondilola kukuthandizani.”

3. Pangani kukhala kosavuta kuchita bizinesi

Fleming akukulangizani kuti mupewe anthu opha anthu mosakhulupirika.Izi zikuphatikizapo mawu awa:

Ndiwo ndondomeko yathu

Sizikuwoneka ngati tingachite zimenezo

Muyenera…

Simuyenera kutero, kapena

Muyenera kukhala…

M'malo mwake, yesetsani kusinthasintha momwe mungathere.Yesani mawu awa:

Ndiroleni ndiwone zomwe ndingachite

Ndikukayikira kuti titha kupeza yankho ku izi

Ndikhoza kuchita X. Kodi mungathe kuchita Y?, ndi

Tiyeni tiyese motere.

4. Lonjezani zenizeni

Pamene mpikisano uli wovuta, kapena mukukakamizika kuti muchite, zimakhala zokopa kulonjeza mopambanitsa.Izi pafupifupi nthawi zonse zimabweretsa kusapereka.

Kubetcha kopambana: Khalani owona mtima ndi makasitomala nthawi zonse.Auzeni zomwe mungachite bwino, ndipo fotokozani zomwe zingasokoneze zimenezo ndi momwe mungachitire kuti mupewe.

Ndipo musachite mantha kuuza makasitomala, "Sitingathe."Monga momwe Fleming akunenera, sizili zofanana ndi “Sitingathe kukuthandizani.”Mutha kukulitsa chidaliro chawo mwa inu ndi gulu lanu powathandiza kupeza mayankho omwe akufuna - kaya ndi zomwe mungawapatse nthawi yomweyo, pambuyo pake kapena kudzera njira ina.

Makasitomala amayamikira kuona mtima pa malonjezo osweka.

5. Apatseni malingaliro atsopano

Kaya muli mu Zogulitsa kapena Ntchito, ndinu katswiri wazogulitsa kapena ntchito zanu komanso momwe mungagwiritsire ntchito kwambiri.Mwinamwake ndinu katswiri pamakampani anu chifukwa cha zomwe mwakumana nazo komanso zodziwa zambiri.

Gawani nzeru zomwe mwapeza m'maderawa ndi makasitomala kuti muwapatse malingaliro atsopano a momwe angagwirire ntchito, kuyendetsa bizinesi yawo kapena kukhala bwino.

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